Privacy Policy
At SHIZQ Online Store, we handle the personal information we receive appropriately to ensure a safe shopping experience for our customers.
This page provides information on the content of customer information, its purpose of use, provision to third parties, joint use, the use of cookies, and contact details.
Please review the contents of this Privacy Policy when using our website or purchasing products.
About Customer Information
Our store collects customer information to the extent necessary for orders and inquiries.
Customer information refers to information that can identify an individual customer, or information that can identify a specific customer when cross-referenced with other information.
Our store may acquire customer information to the necessary extent when placing product orders, making inquiries, or registering for email newsletters.
Main Information Collected
- Name
- Address
- Phone number
- Email address
- Information related to order details, purchased products, and shipping address
- Inquiry details
- Other information necessary for using our store
This information is used to the extent necessary for the operation of our store, such as shipping ordered products, responding to inquiries, and providing service information.
*Payment information is processed appropriately through payment services. Our store does not directly retain highly sensitive payment information such as credit card numbers.
Purpose of Use
We will use the customer information you provide to the extent necessary for the operation of this store.
This store uses information provided by customers for the following purposes:
Primary Purposes of Use
- To confirm product orders, shipping, and payment.
- To contact you regarding order details, delivery status, returns, and exchanges.
- To respond to inquiries and requests.
- To provide after-sales service, repairs, and exchanges.
- To inform you about this store's products, services, and campaigns.
- To deliver email newsletters and notifications.
- To use as reference for service improvement, product development, and store operations.
- To prevent fraudulent use and provide secure services.
- For operations incidental to the above purposes of use.
Email newsletters and campaign announcements may be sent to customers who have subscribed to receive them, or to customers who require such information in connection with their transactions with this store.
* If it becomes necessary to use customer information for purposes other than those listed above, we will confirm with or obtain consent from the customer in advance, except where required by law.
Outsourcing to Third Parties
We may outsource a portion of our operations to external businesses to the extent necessary for the operation of our store.
To the extent necessary to achieve the purpose of use, we may outsource all or part of your information to external businesses.
When outsourcing, we will provide information to the outsourced party to the necessary extent and strive for necessary and appropriate management to ensure that your information is handled appropriately.
Main operations that may be outsourced
- Operations related to product delivery and delivery status management
- Operations related to payment processing, fraud prevention, and payment verification
- Operations related to online store operation, system management, and server management
- Operations related to email distribution, various notifications, and campaign announcements
- Operations related to inquiry handling and customer support
- Operations related to campaign management, entry content confirmation, and shipping preparation
- Other operations necessary for providing our store's services
Such outsourcing will be carried out to the extent necessary for shipping products to customers, processing payments, operating the store, and improving services.
*The outsourced parties and the content of services used may change depending on the store's operational status. Before publication, please check if there are any inconsistencies with the currently used Shopify-related services, shipping companies, email distribution services, campaign-related applications, etc.
Provision to Third Parties
Our store does not provide customer information to third parties without customer consent, except where required by law.
Our store properly manages the information entrusted to us by customers and does not provide it to third parties without the prior consent of the customer.
However, information may be provided to the extent necessary if required by law or if appropriate action is required within the scope necessary to provide services to customers.
Examples of cases where information may be provided to third parties:
- With the consent of the customer themselves
- When disclosure or provision is required by law
- When necessary for the protection of a person's life, body, or property
- When cooperation is requested by public agencies based on laws and regulations
- When confirmation is necessary to the extent required for the prevention of fraudulent use and the provision of secure services
- When information is transferred to the extent necessary due to business succession or other reasons
Furthermore, we may outsource operations to external businesses to the extent necessary to achieve the purpose of use, such as product delivery, payment processing, and system operation. In such cases, we will strive to manage customer information appropriately and to the extent necessary to ensure proper handling.
*If provision to a third party is necessary, we will respond appropriately to the extent necessary based on laws and regulations and this privacy policy.
About Joint Use of Information
This store may jointly use customer information to the extent necessary for operating its online store.
This store may jointly use customer information to the extent necessary for operating the online store, receiving product orders, processing payments, shipping, and providing services.
| Information to be jointly used | Name, address, phone number, email address, order details, purchased products, shipping address information, inquiry content, and other information necessary for online store operations |
|---|---|
| Scope of parties jointly using information | This store and service providers involved in online store operations |
| Purpose of use | Shipping ordered products, payment processing, delivery management, handling inquiries, store operations, service improvement, fraud prevention, and other purposes defined in this privacy policy |
| Responsible party for management | SHIZQ |
Joint use for online store operations
- This store operates its online store using Shopify's services.
- Customer information may be processed through Shopify-related services to the extent necessary for order reception, payment processing, delivery management, and store operation.
- Please also refer to Shopify's privacy policy regarding the handling of personal information by Shopify.
Joint use will be conducted to the extent necessary for the operation of this store and the provision of services to customers. If there are changes to the scope or content of joint use, this page will be updated as necessary.
※For information on how Shopify-related services handle personal information, please refer to the Shopify Privacy Policy .
Contact Us
Please contact us using the methods below for inquiries regarding the handling of your personal information.
For inquiries regarding the disclosure, correction, suspension of use, deletion, or other handling of your personal information, please contact us via the inquiry form or the contact information provided in the "Legal Information" section.
Important notes when contacting us
- Depending on the nature of your inquiry, we may ask you to verify your identity.
- For inquiries regarding orders, please provide your order number and the name used when placing the order.
- Depending on the content, it may take some time for us to respond.
- We may not be able to accommodate your request due to laws or other reasons.
※The contents of this Privacy Policy may be reviewed as needed due to changes in laws, changes in services used, or changes in store operation.